New Article Published in MeasureIT

MeasureIT has just published an article I wrote, titled “Describing IT Capacity Management: A Call for Action“.

Abstract:

IT capacity management has an abundance of literature on best practices and advice, but a paucity of literature describing how its processes practiced. This article is a call for action. It is a call for qualitative and descriptive research inquiries into how IT capacity management processes are implemented and practiced.

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