New social structures ascend, occasioned by disruptive technologies, and challenge the incumbent structures. Antagonistic forces compete in dialectic struggle producing a period of disorienting contradictions. This album is a meditation on the topic of modern macro socio-technical structuration.
Published in the International Journal of Computer and Communication Engineering. (link to paper)
J Bauer, A Bellamy
Cloud computing is a disruptive technology providing the occasion for change in the sociotechnical structures of IT capacity management, but what are the latent effects of this? With interviews from ten case study organizations, this qualitative research generates a model that describes a spectrum of IT capacity-management structures, from classic to cloud, and describes the patterned differences that were discovered. Among the ten organizations studied, the latent, or unintended consequences of IT capacity management trying to “stay relevant” during a transition to cloud computing adoption appears to lead to its own obsolescence. This analysis can be used as a platform for more targeted hypothesis testing to provide evidence for or against the generalization and external validity of this exploratory research.
I defended this in November and am a bit late in posting it here, but here’s what I’ve been working on for the last several months:
The very short version:
There is a lack of understanding of how organizations operate their IT capacity
management processes. Within the body of literature on IT capacity-management there is an
abundance of advice for organizations on how to set up or run the processes for IT capacity
management, but very little in the way of describing the processes as performed and operated in
organizations out in the field.
Using qualitative methods this research sought to gain an understanding of how
organizations are operating their IT capacity-management processes in the field. A dozen
subjects from 10 organizations were interviewed and the data were analyzed with a
grounded theory approach.
Cloud computing was found to be a disruptive technology providing the occasion
for major changes in the structures of IT capacity-management. The differences in these
structures were expressed through an IT capacity-management structures spectrum. The
relative relationships between the roles in these structures as plotted along this spectrum
were found to have the IT capacity-management role migrate from mediator, to directly
linked to the data center, to largely absent.
The results provide the IT capacity-management field and managers in IT a
starting point from which to shape career development and organizational change
management efforts as an organization migrates from a classic structure to a cloud
When trying to get an organization to adopt a process, such as IT capacity management, the maturity of that organization is a mediating factor that can either limit or contribute to the success of the effort. Regardless of whether you’re implementing an ITIL version of capacity management, a process an author recommends, or a capacity management process of your own design, the maturity of the organization adopting it needs to be kept in mind.
MeasureIT has just published an article I wrote, titled “Describing IT Capacity Management: A Call for Action“.
IT capacity management has an abundance of literature on best practices and advice, but a paucity of literature describing how its processes practiced. This article is a call for action. It is a call for qualitative and descriptive research inquiries into how IT capacity management processes are implemented and practiced.
The Journal of Computer Resource Management has just published an article I wrote, called “Can Cloud Storage Providers Mine Your Intellectual Property (and Get Away With It)?“. It looks at copyright law, end user license agreements and case history to conclude that, yes, they can do it and get away with it.
“This paper explores the possibilities for data mining practices on intellectual property rights by cloud storage service providers. It examines copyright law, the end user license agreements of three popular cloud storage providers, and case history to draw the conclusion that storage service providers can mine intellectual property and get away with it.”